Kimpton - Hotel Arras, an IHG Hotel

Staff was exceptional, hotel was clean and well attended for every need, and the location was perfect for exploring Asheville.

Excellent location, incredibly helpful staff, room was beautiful, bed was way, way above average for comfort. Loved the coffee in the morning and the happy hour as well. Hotel Arras was simply excellent on all counts.

Great location, very accommodating and customer oriented staff, amazing city and Mountain View from our room, loved the complimentary coffee in the mornings and wine happy hour, clean rooms, couldn’t hear other guests above or beside us and appreciated the extra door to close before entering our room as we were near the elevators. We never heard other guests getting on/off.

All was wonderful including the politeness and attentiveness of the cleaning professionals. The front area people were attentive, friendly, insiteful and helpful in every way. The valets were great. Breakfast wonderful. I really enjoyed the location of my room. The little happy hour fit the bill and certainly the dog friendliness of the hotel added to the overall charming ambience. Arras definitely was a major plus for my stay in Asheville.

We liked the modern, contemporary style, the welcoming way we were greeted, the efficient elevator system, the cleanliness of the room, the million dollar view, the bar/lounge area, the terrace, the variety of food and beverages, the wood-fired pizza guy, the friendliness of the staff, the breakfast, the art, and the atmosphere of downtown.