Kimpton - Hotel Arras, an IHG Hotel
Apa Kata Tetamu
Staff was exceptional, hotel was clean and well attended for every need, and the location was perfect for exploring Asheville.
Lisa
Jun 2024
It was right in the middle of downtown. The rooms were clean and comfortable. The reverse osmosis water on each floor was great, and I liked how you had to use your key card to get to your floor. This helped make it feel more secure. The front desk and valet staff were very helpful and friendly.
G
Mac 2024
Excellent location, incredibly helpful staff, room was beautiful, bed was way, way above average for comfort. Loved the coffee in the morning and the happy hour as well. Hotel Arras was simply excellent on all counts.
Stephen
Disember 2024
Extraordinary bargain for the holidays. Exceptional view, amazing design of this repurposed business building that sat empty only to become a standout hotel and condos. Stylish, perfect location, really fun staff who clearly take pride in their work and keeping guests happy. One of the best hotel experiences in the US. Can't wait to return.
Stuart
Disember 2023
Great location, very accommodating and customer oriented staff, amazing city and Mountain View from our room, loved the complimentary coffee in the mornings and wine happy hour, clean rooms, couldn’t hear other guests above or beside us and appreciated the extra door to close before entering our room as we were near the elevators. We never heard other guests getting on/off.
Nicole
September 2024
All was wonderful including the politeness and attentiveness of the cleaning professionals. The front area people were attentive, friendly, insiteful and helpful in every way. The valets were great. Breakfast wonderful. I really enjoyed the location of my room. The little happy hour fit the bill and certainly the dog friendliness of the hotel added to the overall charming ambience. Arras definitely was a major plus for my stay in Asheville.
Freda
Mac 2024
We simply had to stay for one night due to traveling from VA. However we absolutely loved the place : staff was great, it was so clean & comfortable . Even though their restaurant & bar were not "fully up" due to MILTON! the bar drinks were delicious & the food in the restaurant was delicious as well . We definitely will go back & stay when we vacation there .
Rose
Disember 2024
We liked the modern, contemporary style, the welcoming way we were greeted, the efficient elevator system, the cleanliness of the room, the million dollar view, the bar/lounge area, the terrace, the variety of food and beverages, the wood-fired pizza guy, the friendliness of the staff, the breakfast, the art, and the atmosphere of downtown.
Timothy
Julai 2024
This Hotel exceeded our expectations. The staff was very kind and considerate. They made sure you were taken care of. I was a little worried about the valet parking only, but we were so thankful They had it. Made our stay so much easier. It rained while we were there so they offered umbrellas which was a plus. The bar, District 42 is opposite of the Lobby and was so convenient. Very relaxing atmosphere. Our rooms were very clean and very comfortable. I cannot wait to go back. We will definitely stay her again and again. Looking forward to trying the restaurants next time. 🙂
Danielle
Februari 2023
Loved the staff, the location, the facility… Most things.
Priscilla
November 2023
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